Our Return Policy
Returns AND EXCHANGES
We want you to be 100% satisfied with your Cloudbreak Purchase. Any item in unworn/unwashed condition can be returned within 30 days of delivery for a refund of the purchase price, or can be exchanged for the same item in a different color or size, or can be exchanged in the original amount of the purchase for any other product or products in our shop.
If we made a mistake or the item arrived defective, contact us and we’ll make it right.
To return or exchange an eligible item or items, please contact us by email at email@example.com and tell us whether you want to return or exchange your item. If you want an exchange let us know if you a requesting trade for different size, color, or different item. We will reply with a return authorization, which will be needed for proper credit.
Once you have a return authorization, please send your product(s) to:
Cloudbreak Surf Co.
11025 Westlake Dr Charlotte, NC 28273
Once your return is received, we will issue your refund or ship your new item(s).
You can always reach out to us by email at firstname.lastname@example.org